![]() ![]() You can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. HP Support Assistant is included on new HP desktop and notebook PCs. Website / Information / Video / White Paper / Download If the software / application is found > Click to uninstallĭownload, Save, Install the latest supported HP version of the HP Support Assistant Left-Click on the application (HP Support Assistant) > Uninstallįinal Check – Software / Application is RemovedĪfter the software is uninstalled (and the computer is Restarted), check to ensure the software is actually “gone”. Select to use “ Auto-Detect ” to install HP Support Solutions If removed, and wanted again later, HP Support Solutions can be reinstalled at Product Home If you wish to do so, HP Support Solutions can be uninstalled, too. If you find a listing for the Solutions software, then Left-Click on the item (HP Support Assistant) > Uninstall Search or scroll down and find HP Support Assistant Uninstall the HP Support Assistant Application For this reason, HPSA must be uninstalled before the Solutions Framework can be removed. When installed as part of HP Support Assistant software, HP Support Solutions Framework is a subset of HPSA. Select (Click) and Uninstall the software Search or scroll down and find HP Support Solutions / Framework Uninstall HP Support Solutions Frameworksoftware from Programs and Features Microsoft: Fix problems that block programs from being installed or removed NOTE: If software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program. Important: When / If asked whether you want to save any presets / personal HPSA information, respond to have your personal data associated with the program removed along with the HPSA software. Scroll down, find, Uninstall the HP Support Assistant Select and uninstall the HPSA type you have installed on your computer.įIRST > Uninstall the HP Support AssistantĬontrol Panel > icon view > Programs and Features The " Application" type of HP Support Assistant is NOT listed in Control Panel > icon view > Programs and FeaturesĮither type of the HP Support Assistant can be listed in Settings > Apps > Apps and Features The " Software" type of HP Support Assistant is listed in Control Panel > icon view > Programs and Features Whether HP Support Assistant is listed in Programs and Features depends on the type of installed Support Assistant. In addition, although it has naught to do with whether the printer is functional, HP Support Assistant can "add" and monitor your printer. HP Support Assistant is used to check / possibly update / provide tools for your computer. NOTE: The name change may take a bit of time (a few minutes), else Restart the computer and log in.Ģ. In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”) Right-Click on the printer name > Printer Properties > Tab General > Open Control Panel > icon view > Devices and Printers If you want / need to rename the “Copy 1” printer: Try sending your job to the “Copy 1” named printer. If there are two printers in Devices and Printers, Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “ (Copy 1)” version of the driver in Devices and Printers. Resource – Choose the right doctor for the job Use of the Doctor is not mandatory though it does automate some of the "fix it" options if your printer is having problems. After downloading, check in your Downloads folder. HP Print and Scan Doctor runs directly from a downloaded file. The doctor is used to diagnose and fix some types of issues with your printer. I might not understand what you are trying to do.ġ. HP Print and Scan doctor is not listed in my installed program list. I've tried to download HP Support Assistant but it seems a corrupted file: I've downloaded it from a few PC but none of them are able to properly extract the file content (it rises a checksum error).ģ. When I try to run HPPSdr.exe, nothing happens.Ģ. to the HP HP Print and Scan Doctor stopped working after automatic update and now won't run.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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